Frequently Asked Questions

Below you'll find answers to some common questions for test candidates.  If you have any trouble scheduling your exam with Proctor360 or checking in during your exam session, please contact our support team for the most immediate response.

How do I schedule an exam?

I need to cancel or reschedule my testing appointment

I am experiencing issues with my test.

How do I contact Proctor360 Customer Service?

Who is proctoring my exam?

How do I receive the 360 Total View headset for a test session?

How do I return the 360 Total View headset after my test is complete?

Where do I go to ship the 360 Total View headset back to Proctor360?

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