Remote proctoring is now essential for maintaining the integrity of online exams. But technology alone isn’t enough. A well-trained, confident proctoring team makes all the difference. Without proper preparation, even the best systems can fall short. The challenge is training your staff thoroughly without long disruptions. Many ask: Can we train our proctoring staff efficiently?

At Proctor360, we know the value of flexibility, security, and reliability. Our platform offers an all-in-one solution, and empowering your team to use it effectively is key. We’ve designed a focused three-day training program so your team gains the skills and understanding they need to protect every online exam.

This training goes beyond software it builds a strong grasp of best practices, ethics, and communication in a virtual setting. Your staff will confidently use everything from AI auto-proctoring to our unique Multi-Camera solutions. By the end, your team will be ready to deliver secure, smooth, and stress-free exams every time.

The Heart of Secure Exams: Why Training Your Proctoring Staff Matters

Online assessments bring great convenience, letting candidates test anytime, anywhere. But this flexibility also creates challenges in maintaining fairness. Your proctors are the frontline, ensuring your credentials remain trustworthy and your institution’s reputation stays strong.

Investing in solid proctor training isn’t just about rules; it’s about integrity and peace of mind. Skilled proctors can:

• Deter misconduct proactively by spotting suspicious behavior and using technology wisely.
• Apply policies consistently for fair treatment of all candidates.
• Improve the test-taker experience with clear guidance and quick tech support.
• Unlock advanced tech features like Multi-cam Live and 360 Total View™ to their full potential.
• Reduce operational workload by preventing incidents and handling sessions efficiently.

Given their crucial role, it’s clear you need training that’s practical, thorough, and efficient. Our three-day program blends hands-on learning with deep knowledge, setting your team up to excel.

Day 1: Foundations – Principles and Platform Navigation

We begin by grounding your team in the essentials of remote proctoring, balancing security with user experience. They’ll learn about types of misconduct and how Proctor360 tackles them.

Next, they explore the Proctor360 System to:

• Manage exam schedules smoothly.
• Access and understand candidate profiles.
• Customize settings for different exam types.

A major focus is AI Auto-proctoring, a scalable, non-intrusive solution. Staff will learn about:

• Automated check-ins for ID and environment verification.
• How AI flags incidents like unauthorized objects or face absence.
• Reviewing flagged recordings effectively, including spotting false positives.
• The benefit of 24/7 monitoring, freeing live proctors for high-stakes exams.

By day’s end, your team will confidently navigate the platform and handle AI-proctored sessions.

Day 2: Advanced Skills – Live Proctoring and Superior Security

Building on the basics, day two dives into live proctoring and special security features.

• Guiding candidates through check-ins with clear communication.
• Monitoring screen, webcam, and audio for signs of misconduct.
• Using chat features for discreet interventions.
• Securely sharing exam passwords.
• Troubleshooting common technical issues.

Then, Multi-cam Live proctoring shows how a second camera, often a phone capturing the desk, boosts exam security. Staff will learn to:

• Monitor multiple video feeds at once.
• Spot details missed by a single camera.
• Coordinate interventions while managing more information.

By day’s close, your team will be skilled across all live proctoring options, ready for any exam security need.

Day 3: Practical Use, Policies, and Growth

The final day focuses on applying knowledge through active learning and policy integration.

Your staff will:

• Practice check-in and proctoring procedures in realistic scenarios.
• Handle common and rare incidents fairly and consistently.
• Accurately document events for reviews and follow-ups.

We integrate your institution’s specific policies, covering:

• Academic integrity rules and their enforcement.
• Confidentiality and handling sensitive information.
• Escalation steps for serious issues.
• Managing accommodations respectfully and effectively.

Staff also learn to tap into Proctor360 support for troubleshooting and updates, and understand the importance of ongoing feedback and training.

The day ends with a Q&A session, ensuring everyone feels ready and assured for live proctoring.

The Lasting Benefits of Expert Proctor Training

This focused training does more than teach the platform it builds a capable, confident team that strengthens your online exams by:

• Maintaining strict exam integrity with advanced tools and trained eyes.
• Providing a smooth, professional experience that eases test-taker anxiety.
• Running operations efficiently, reducing errors and risks.
• Fully leveraging your investment in flexible proctoring technology.
• Supporting growth as your assessment needs evolve.

Partnering with Proctor360

We don’t just offer technology we deliver a complete solution, including clear guidance and support to make staff training effective and manageable.

Our platform’s flexibility lets you tailor security for every exam type, from AI to “Test Center Grade” 360 Total View™. When your team is trained well, they can handle any situation with confidence.

Your proctors are key to your assessment’s success. Investing in their training builds a strong foundation for your program’s future.

Experience the difference Proctor360 can make.

Schedule A Live Demo

See how Proctor360’s innovative solutions and focused staff training can boost your online exam security and efficiency. Book a demo with our specialists via our website.

(Note: Demo requests are for organizations interested in Proctor360, not for students or candidates. For exam support, please contact our support team.)