The Case for Accessible and Equitable Remote Proctoring

Proprietary browsers and special camera requirements aren't the answer.

Oct 09, ’24 | Written by Scott Crumpler

Remote proctoring has become an essential tool for institutions delivering online learning and assessment. When implemented properly, remote proctoring provides exam integrity and security while enabling learners to complete assessments anytime, anywhere. However, not all remote proctoring solutions are created equal when it comes to accessibility and equity for test takers.

The Problem with Restrictive Technical Requirements

Many remote proctoring services on the market today come with burdensome technical requirements that limit access for a significant portion of online learners. Some of these solutions can only operate using a proprietary browser that test takers must download and install. Others require students to purchase an external webcam in order to complete their proctored exams.

These types of restrictive requirements create barriers and headaches for test takers. Downloading and installing yet another piece of software, let alone a whole separate browser, is time-consuming and confusing, especially for less tech-savvy students. Forcing test takers to procure an external webcam is even more problematic, as it imposes a financial burden and assumes a level of technical capability that not all learners possess.

Requirements like these end up limiting access to online education itself. Many students choose online learning precisely for the flexibility and lack of extra hurdles. When taking a proctored assessment becomes overly complicated, learners in difficult circumstances can get left behind. Those struggling financially may not be able to afford a new webcam. Students in remote areas with limited internet access may have trouble with lengthy downloads. Older learners can be stymied by complex software installs. The result is a remote proctoring experience that is inequitable and exclusive rather than accessible and available to all.

A Simpler, More Accessible Approach

Fortunately, remote proctoring does not have to be this way. At Proctor360, we have taken a totally different approach. Our unique proctoring solution works seamlessly with any standard web browser - no extra downloads or proprietary browsers necessary. That means test takers can complete proctored exams using the built-in browsers they are already familiar with such as Chrome and Edge.

We also recognize that the vast majority of laptops, Chromebooks, and MacBooks today come with integrated webcams that are more than sufficient for remote proctoring. Proctor360 works flawlessly with any internal webcam, eliminating the need for test takers to purchase external equipment.

Even our higher security proctoring services-- Multi-cam and 360 Total View-- make the requirements as easy as possible with any standard Android or Iphone device  working with Multi-cam and a testing headset that we supply for 360 Total View.  Our goal is to make remote proctoring utterly frictionless, for both institutions and students.

By working with standard web browsers and integrated webcams, we have removed the major technical roadblocks that lead to inequality and lack of access in online learning. With Proctor360, any student with a standard laptop can complete a proctored assessment with ease, without worrying about complex requirements or additional expenses. Our proctoring service is fully accessible to the broadest diversity of learners, regardless of their location, financial situation, or technical aptitude.

Equity and Inclusion Must Be Paramount

As online learning continues to grow, it is critical that schools and universities consider equity and inclusion when choosing educational technologies like remote proctoring. Solutions with restrictive technical requirements, while perhaps unintentionally, end up discriminating against certain groups of students and creating an unlevel playing field.

At Proctor360, we believe remote proctoring should be a tool for expanding access to education and assessment, not limiting it. Our browser- and webcam-agnostic approach reflects that belief. By designing for the least common denominator in terms of technical requirements, we provide a proctoring experience that is simple, approachable and inclusive for all learners.

If your institution is looking for a remote proctoring solution that prioritizes accessibility, equity, and inclusion, we invite you to try Proctor360. Our unique technology offers unparalleled ease of use and enables you to deliver secure online assessments to the broadest diversity of learners.

With Proctor360, any test taker with a standard laptop can access proctored exams without frustration or barriers, no matter their situation. That's our commitment to expanding access and equity in online learning.


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